BIRTHDAY QUESTIONS

Q. How do I schedule a Party?
It's easy! Just click on "Build-Your-Party" or "BIRTHDAY PARTIES" at the top of your screen in the menu links, and we will walk you through the simple booking process! Or give us a call and we'd be happy to reserve your special day and time!

Q. How many guests can I invite?
Each party package has 10 admission tickets included. An additional charge will apply for more guests being added to your package. The package can accommodate up to 14 paid party guests. For more than 14 guests, a second party package must be purchased in order to accommodate your desired guest count. If you book two party packages you would then have 20 admission tickets, 20 place settings, 2 tables….etc.

Q. Can I have 2 guests of honor?
YES, YES, YES… You can have a two guests of honor for your party, please list both of their names and birthday when booking your party.

Q. Will there be someone in the party zone to help with my cake, pizza, etc.?
Absolutely! Our party hosts are at your service. We will do EVERYTHING we can to make your party perfect. Your party host will refill your drinks, get you more plates, napkins, silverware, a lighter, etc. They typically do not cut your cake or serve it because most parents enjoy taking on that role. Your host will also set up your table and clean everything up!!!

Q. Can I give my party host a tip?
Tipping is greatly appreciated. If you feel your party host has done a great job please feel free to tip. A 10% tip is customary but how much you give should be dependant on how great the party host was.

Q. Can I use my own decorations and/or paper products in the party room?
We provide all paper products and set up everything for you prior to your table time (tablecloth, plates, cups, napkins). In order to keep things running smoothly and on time we do not allow outside decorations or party goods. For paid party guests the plates, napkins, and cups are "party" themed and are gender neutral for boys and girls. For extra guests (parents, extra siblings…) who are just there to "have cake" we can provide generic white plates and utensils for them free of charge. *cups will be an additional charge of $1 per cup in order to drink from the unlimited soda that comes free for paid party guests. No outside cups are allowed.

Q. What if I want to do a themed party with my decorations?
We understand that some parties may have a specific theme. We accommodate that by letting you bring in your own themed cake, and balloons. No other themed items are allowed in the facility.

Q. Can I bring confetti or hang streamers?
We have gone to great lengths to professionally decorate our facility, so we ask that you do not bring any outside decorations. Absolutely no confetti or silly string will be allowed in or outside the facility. If you use them you may be subject to a $25 clean-up fee.

Q. Can I bring in my own food?
When you "Build-Your-Party you have the option to add pizza and other items to your party. The party package already comes with unlimited soda for all paid party participants while they are at the partyzone table.

Q. What type of Pizza do you serve?
We make our own homemade pizza from our King Pizza Company Kitchen. We use only the finest ingredients and seasonings. We have Cheese, Pepperoni, and Hawaiian pizzas to choose from.

Q. How much does a pizza feed?
Our King Pizza Company medium hand tossed pizza has 8 slices or 16 double cut. It is dependent on the age of the person as to how many slices they can eat. Additional pizzas are only $11.95 and if you can't finish it all we will box it up for you to enjoy at home.

Q. How many slices are in a pizza?
To help minimize waist, we cut our medium size pizzas into 16 slices for your convenience. This way, children and adults can have just the right amount.

Q. What is the price of additional adult pizza?
Cheese - $11.95ea.
Pepperoni - $11.95ea.
Hawaiian - $11.95ea.

Q. When should I order pizza, goody bags, & other options?
In order to have pizza ready for your party during your reserved table time, you must order extra pizza's 48 hours before your party.

Don't forget that grown-ups love OUR pizza too, and we have
whole pizzas available just for them for only $11.95ea.

Q. Can I have alcohol for the adults?
Since we are a children's party facility we do not allow alcohol for any public sessions or private events.

Q. Do you charge per attendee for pizza and drinks.
We don't charge a per attendee fee for FOOD. You order as much pizza and as you need for your guests.

Q. Why should we put 10 minutes time sooner than our party actually starts on our invitations?
We suggest that your guests have a 10 minute window to arrive. (As many guest will be 15 minutes late.) This way all of your party guests will be there when your party starts!

Q. How early should I arrive before my party?
It is best if you arrive the same time your party does (10 minutes early). Our party host will take care of all the set-up so you don't need to. Just arrive with your guests and let our party host take care of everything.

Q. What else do I need to bring in besides my cake?
We ask that you bring your camera, candles, and of course the kids!!! Everything else is provided in your party package.

Q. Are drinks provided with a party booking?
Of course! With every party booking we offer unlimited soda for all "PAID PARTY GUESTS" while they are enjoying their time at the party table. Additional cups are available for $1.00ea. Please do not bring outside cups as they are not permitted in the facility at any time. Thank you!

Q. Do I need to stay at the party?
The party host is required to stay at the party. Other adults and children are also welcome to stay and enjoy the fun!

Q. Can I spend more than the designated 1 hour at my table in the party zone?
We're sorry, but we cannot extend your table time due to other parties that may be booked after yours. If you feel you will need more than 1 hour in the party zone you can book another party package for the hour after yours for an additional cost of another party package. That way you would extend your time.

Q. Can I move my cake, presents, and other birthday items to another table in the snack bar once my reserved table is finished?
Unfortunately, we cannot accommodate party items at other tables once you have finished your reservation. We do not allow the consumption of cake or the opening of presents at any other tables in the facility. You will need to finish cake, and the opening of presents during your reserved table time. Once you have finished, all remaining cake and birthday items must be removed back to your vehicle. This policy is strictly enforced so that all patrons may enjoy the use of the open snack bar area.

Q. Do we start our party in the party room or start with skating first?
We have two options to meet everyone's needs: You can start in the party zone and do pizza, cake and presents first... OR you can skate first and do the party zone last. Either option is available (depending on how booked we are) when you make your reservation.

Q. Do you provide party zone set up and clean up?
Absolutely! We will set up your table and clean up afterwards.

Q. Can I bring food to my party?
You may bring cake and/or cupcakes to your party. We're sorry, but no other outside food or drink is permitted at any time. This is STRICTLY enforced at all times.

Q. Are there any additional items that I need to bring to the party?
If you will be bringing a cake, please bring candles. You can also purchase a package of candles for $1 from your hostess. We have lighters for you to use for your convenience.

Q. Is a deposit required?
At the time of reservation, we require payment in FULL in order to secure your desired date and time. No other payment is needed on the day of your party unless you add additional items. All payments are non-refundable and a 7 day notice is required in case the need to reschedule arises. A re-schedule fee of $25 may be applied to your party.

Q. What if I need to reschedule my party?
Remember that your payment is non-refundable (sorry-no exceptions). To avoid additional charges, a re-scheduling of your party must be done with at least 7 days notice. A $25 fee may be applied.

We look forward to celebrating with you and your friends!
If you have additional questions, please don't hesitate to call us at 253-848.1153